FAQs

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Q: HOW TO ACCESS MY PURCHASED TEMPLATES?

  • For new users: The Templett access link will be sent to you around 10 minutes after purchasing. Please check your provided email inbox and spam. This link is sent by Templett.
  • For previous users: The new template will be in your Templett account. You can login your Templett account via this link: https://templett.com/design

 

Q: WHEN SHOULD I ORDER SNAPCHAT FILTERS?

You can order snapchat filters at anytime before your event day. 

 

Q: WHAT ARE YOUR BUSINESS HOURS?

Hours of operation are Monday - Friday: 9AM to 4PM PST. We do respond to questions 7 days a week, within 24 hours.

 

Q: CAN YOU DO A CUSTOM DESIGN FOR ME?

We love hearing your ideas and the opportunity to collaborate. Please contact us with your idea and let's see if we would be a good match.